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Frequently Asked Questions (FAQs)

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Why am I being charged more for heating oil or propane than the price on EIA's website?

The price you are being charged for heating oil or propane can vary widely from the prices that the U.S. Energy Information Administration (EIA) publishes. EIA publishes the averages of the heating oil and propane prices reported by respondents to surveys (see learn more links below). The prices do not include taxes, or any premiums or discounts that you may be charged or offered by a heating oil or propane supplier. The heating oil and propane prices that EIA publishes are only a general guide for prices in your area.

EIA cannot tell you if you are being charged a reasonable or fair price for heating oil or propane. There is no government regulation or control of heating oil or propane prices. If you think you are being charged unfairly by a heating oil or propane supplier, you may contact your local Better Business Bureau and/or your state consumer protection agency, usually administered by the Attorney General.

Learn more:
Weekly average residential heating oil prices and propane prices, October through March, for the United States, selected states, and regions of the country
Heating Oil and Propane Update
Heating Oil and Propane Update–FAQ’s for data users
Educational information on heating oil prices
Educational information on propane prices
What can I expect to pay for heating fuels this winter?

Last updated: January 7, 2020


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