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Electric Power Annual

With Data for 2024 Release Date: October 16, 2025 Next Release: October 2026 full report PDF
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SAS Output
Table 2.1. Number of Ultimate Customers Served by Sector, by Provider,
2014 through 2024

Year Residential Commercial Industrial Transportation Total
Total Electric Industry
2014 128,680,416 17,853,995 839,212 79 147,373,702
2015 129,811,718 17,985,690 835,536 78 148,633,022
2016 131,068,760 18,148,353 838,059 86 150,055,258
2017 132,579,747 18,359,427 840,329 86 151,779,589
2018 133,893,321 18,605,393 840,321 83 153,339,118
2019 135,249,616 18,694,240 954,222 83 154,898,161
2020 136,682,001 18,848,813 992,311 83 156,523,208
2021 138,308,772 19,102,304 1,022,212 82 158,433,370
2022 139,854,178 19,257,529 1,049,983 86 160,161,776
2023 141,282,713 19,381,328 1,078,249 85 161,742,375
2024 143,144,185 19,480,886 1,115,974 81 163,741,126
Full-Service Providers
2014 117,230,661 15,942,158 789,803 50 133,962,672
2015 119,477,949 16,108,931 787,466 48 136,374,394
2016 120,875,548 16,197,174 788,641 53 137,861,416
2017 121,964,414 16,329,808 789,732 52 139,084,006
2018 122,767,933 16,415,207 794,548 49 139,977,737
2019 122,422,722 16,367,082 904,443 50 139,694,297
2020 123,575,349 16,466,429 940,350 52 140,982,180
2021 125,145,266 16,631,306 971,419 51 142,748,042
2022 126,936,159 16,800,418 1,001,592 53 144,738,222
2023 127,697,761 16,885,126 1,027,326 53 145,610,266
2024 128,358,886 16,854,267 1,046,810 50 146,260,013
Energy-Only Providers
2014 11,449,755 1,911,837 49,409 29 13,411,030
2015 10,333,769 1,876,759 48,070 30 12,258,628
2016 10,193,212 1,951,179 49,418 33 12,193,842
2017 10,615,333 2,029,619 50,597 34 12,695,583
2018 11,125,388 2,190,186 45,773 34 13,361,381
2019 12,826,894 2,327,158 49,779 33 15,203,864
2020 13,106,652 2,382,384 51,961 31 15,541,028
2021 13,163,506 2,470,998 50,793 31 15,685,328
2022 12,918,019 2,457,111 48,391 33 15,423,554
2023 13,584,952 2,496,202 50,923 32 16,132,109
2024 14,785,299 2,626,619 69,164 31 17,481,113

N/A = Not Available.
Pursuant to applicable Texas statutes establishing competitive electricity markets within the Electric Reliability Council of Texas (ERCOT), all customers served by Retail Energy Providers must be provided bundled energy and delivery services, so they are included under "Full-Service Providers".
Full-Service Providers sell bundled electricity services (e.g., both energy and delivery) to end users. Full-Service Providers may purchase electricity from others (such as Independent Power Producers or other Full-Service Providers) prior to delivery. Direct sales from independent facility generators to end use consumers are reported under Full-Service Providers. Energy-Only Providers sell energy to end use customers; incumbent utility distribution firms provide Delivery-Only Services for these customers.
Source: U.S. Energy Information Administration, Form EIA-861, "Annual Electric Power Industry Report." and Form EIA-861S, "Annual Electric Power Industry Report (Short Form)."

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