Used in conjunction with the survey form instructions, these FAQs answer more specific questions about the EIA-861 form. If you have questions after reviewing the instructions and these FAQs, contact an EIA staff member for more information.
The annual data back to 1990 are publicly available on the EIA-861 webpage that is updated at the end of each year’s cycle. These data can then be used by Congress and other agencies as well as private organizations and citizens for analysis.
Form EIA-861S is a shorter version of Form EIA-861. Form EIA-861S is available for certain utilities in seven out of every eight years. Utilities report on Form EIA-861S if they
If you are the registered Preparer and have forgotten your User ID, go to the EIA Single Sign On (SSO) Login screen and click the 'Forgot your Userid?' link at the bottom. Your ID will be emailed to you once you enter your last name and email address. If that doesn't work, either you're not the registered Preparer, or the email address we have on file for you is different. In that case, contact an EIA staff member for help
If you have your User ID but forgot your password, go to the login screen and enter your User ID, then click the 'Forgot your password?' link. To reset your password, answer your previously established security question. Survey staff are unable to see or retrieve your password.
Try these suggestions. If these don't work, see more software tips below.
If you get one of these errors, you need to install the latest version of Java. You must have administrative privileges on your PC. You may need to uninstall an older version of Java before installing the new version.
This may be a Proxy Server issue. If you are accessing the internet through a Proxy Server, contact your IT staff. The proxy server might not be handling the Secure Socket Layer (SSL) session fully. It may only be changing the address in the network part of the packet, then passing the data packet along (with the embedded IP address unchanged). If this is true, the following steps may provide a solution:
You might also have a Java configuration issue. Follow these steps if your computer is running Java Version 7:
Start Button → Settings → Control Panel → Java → Advanced Tab → Advanced Security Settings → Check the box next to TLS 1.0
If your computer is running Java Version 8, follow these steps:
Start Button → Settings → Control Panel → Java → Advanced Tab → Advanced Security Settings → Check the box next to SSL 2.0 compatible ClientHello formaThe report server may be down for maintenance. Wait a few minutes and retry. Also, be sure you have Acrobat Reader 7 or better installed on your PC. If it still will not print, most often the problem is caused by a pop-up blocker. To temporarily override this, hold down the Control (CTRL) button on your keyboard while pressing the Print button on the screen. Be sure to hold down the CTRL button for about five seconds after you press print. If this does not work, send an email to EIA survey staff requesting a PDF copy of your form. Make sure to reference the legal entity name and/or the utility ID number found on Schedule 1 of the survey.
For security purposes, if a new person is preparing the form they must register with EIA's Single Sign-On system (SS0) and create their own username and password. To do this, send an email to survey staff with "New Preparer" in the subject line. Make sure to provide the new Preparer's complete contact profile including full name, email address, phone number, job title, work address, and fax number (if applicable). Once added, we will send the new Preparer instructions on how to register for EIA's data collection system.
If your contact information (telephone, name, title, etc.) has changed, send an email to EIA survey staff with the updates. Please reference the entity name and/or utility ID number so we can locate your contact information in the system.
We need a secondary contact person in case we have questions and the primary contact person is unavailable. A supervisor contact is preferred, but if there is no supervisor, please provide information for someone else we can refer to with questions in the event we cannot reach the primary contact person.
Respondent types relate to a category of respondent and are used to analyze the data.
A = Municipal Marketing Authority: Voted into existence by the residents of a municipality and given authority for creation by the state government. They are nonprofit organizations.
B = Behind the Meter Provider: Entities that install, own, and/or operate a system (usually photovoltaic), and sell, under a long-term power purchase agreement (PPA) or lease, all the production from the system to the homeowner or business that has a net metering agreement.First, make sure you are reporting the summer and winter peaks in MW. 1 MW = 1,000 kW. The previous year's peaks are shown to the right for easy comparison. Summer includes May through October, and winter is November through April. The maximum hourly load for each season should be taken from the 60-minute period during which demand is the greatest.
Sometimes extreme weather events cause drastic fluctuations in the year-over-year peaks. If this is the case, explain in the override comments.
Explain in the override comments what sort of mechanism you have for controlling load, and what type of customers they are so EIA can understand how your setup works. Although the peak savings can sometimes have a potential greater than the summer or winter peak, the actual savings shouldn't be greater than either peak. See the Schedule 6B FAQ below for guidance on how to report the potential/actual peak savings.
An organization should only report the RTO/ISOs if they are an active participant. If an organization does not belong to an RTO/ISO, none should be indicated.
EIA needs to know where the electricity comes from as well as where it goes. The lines need to match to ensure that all MWH's are accounted for. Line 15, Total Energy Losses, must be entered as a positive number and is often incorrect. This line item encompasses the electricity that has been lost from transmission, distribution, or is otherwise unaccounted for. Also, line 11 (Sales to Ultimate Customers) must equal the total sales reported on Schedules 4A, 4B, and 4D.
You only need to report on this schedule if you own distribution lines. If so, only report those circuits with a voltage of 35 kV or lower. This data can be gathered from the personnel who control the wires (distribution engineers, head linesman, etc.). This information does not change very often, so it will roll over to the following year's form, and you only need to check for accuracy.
If the time-controlled capacitors can respond in real-time to conditions on the grid, then we would characterize it as contributing to VVO. If they are simply switching based on a timer (without knowledge of grid conditions), then it should count as contributing to VVO.
The IEEE standard method is preferred, so report only on schedule 3B if you use both methods.
EIA has a video of how to calculate these figures: https://youtu.be/oVH9L0fCMTU
EIA 861 survey asks for SAIDI values in minutes. If your system reports in hours, multiply the SAIDI values by 60 to convert to minutes.
Your software program is probably using IEEE standards, which require a five-year history of outages to determine a Major Event Day. A program may also be using IEEE standards by reporting a TMED value. In either case, you should be reporting on Schedule 3B.
For IEEE, a major event is
SAIDI > TMED = e(α+2.5β)
where α = logarithmic average of daily outages
and β = logarithmic std. dev of 5 years data
APPA (or any program that calculates your TMED value) uses IEEE standards. So report on Schedule 3B.
If you don’t remove any data, you should report values under “With Major Events” because this category includes everything.
Only provide the information that you calculate and can verify. For information you do not collect, leave the field blank on Schedules 3B or 3C.
That’s great! If you put the same SAIDI values in for with and without major events, you are telling us exactly that. Do the same for SAIFI.
Because CAIDI because it can be derived, we don’t ask for it to reduce the respondent burden. CAIDI = SAIDI / SAIFI and is the average duration of an outage. We display CAIDI on the IDC screen for your own reference and use it for some quality assurance checks.
The 861 survey does not ask for CAIDI because it can be derived from other provided values. CAIDI = SAIDI / SAIFI and is the average duration of an outage. We expect CAIDI to be greater than 20 minutes and less than 240 minutes (4 hours).
If the calculated CAIDI is low, you may be reporting your SAIDI in hours instead of minutes, or you may be reporting your CAIDI value instead of your SAIDI value. If your calculated CAIDI is too high, you may be using a SAIFI value which is inaccurate (too low). If your CAIDI is extreme but you think it is correct, provide a reason in the comments section/area.
You should contact your manager or engineer of distribution wires. They may be able to tell you. EIA has observed that most distribution systems are differentiated from supply at the 69kV or less mark, with most utilities being about the 14.7 kV or 34.5 kV mark.
If you are reporting on Schedule 3B, using the IEEE standard, you should not include inactive accounts. Only use the data from currently-metered customers. If you are not using the IEEE standard, you can include inactive accounts or not, depending on how you collect and calculate the data.
New to EIA’s data collection for 2013 was the requirement to split up the data by state and by Balancing Authority (BA). Some states can have more than one Balancing Authority and some Balancing Authorities are located in more than one state. When adding a new state or BA online, first enter the state in the dropdown menu, then select the BA. This distinction is very important for our data collection process, so be sure to verify your balancing authorities before you begin reporting.
A state can be added in two ways. The preferred method is to use the INSERT RECORD button at the top of the menu. Another way is to click on the last state box and then click the down arrow key on your keyboard.
Most Balancing authority information should be prefilled. If yours isn’t prefilled, contact a staff member for guidance. A Balancing Authority is the entity responsible for certain operations of the grid. When a utility is serving electric customers, they are doing so within some balancing authority’s area. Balancing authorities are part of NERC reliability initiatives. Historically this function was performed by the Control Area Operator. The distribution company usually owns the wires. Below are the EIA and the NERC definitions of Balancing Authority:
See examples of each customer class on the sector chart in the survey instructions. EIA classifies customers based on their business type (NAIC classification), rather than on their amount of load.
It depends on who gets billed. If each resident receives their own bill, they each get counted as a Residential customer. If the apartment building is billed on one cumulative invoice, then report that as one commercial customer.
No. The system as a whole should be counted as one customer. Each different type of transportation system counts as one, so most utilities do not have more than a few transportation customers.
Collect each month's end-customer count, and report the average of the 12 end-of-month customer counts.
Revenue should be reported in thousand dollar increments, including for one decimal place. For example, if the total revenue is $100,580.00, it should be reported as 100.6 on the form.
Decoupling, as applied to utilities, is defined as breaking the traditional link between a company’s rates and earnings. For example, a decoupling mechanism allows the utility to defer fixed distribution costs that the utility fails to recoup through its volumetric-based charges (rates). The utility is then allowed to recover the deferred costs associated with the unrecovered fixed costs through a surcharge mechanism over some period of time.
There are many/several kinds of decoupled rates. Answer 'YES’ if any of your rates are decoupled.
Yes. If you use a non-utility DSM Administrator to administer your Energy Efficiency programs and they're not on the list, you must report the data yourself. You may add them for the next reporting year by contacting an EIA staff member.
Reporting Year Incremental denotes either Savings or Costs that are related to new customers in the reporting year. The EIA-861 defines a new customer as a participant who joined an existing program in the reporting year OR as a participant in a program that was newly initiated in the reporting year. For instance, if Jane Doe just joined an appliance rebate program in 2014 (the reporting year), then Jane would be considered a new customer. In subsequent years, Jane would not be considered a new customer and will not be reported for.
Incremental Life Cycle refers to Savings or Costs attributed to new customers over the entire lifetime of the energy efficiency measure. Every measure (or energy efficiency program) has a useful life, meaning there is an estimated amount of time a measure is considered to generate energy savings. For example, an LED light bulb may last for seven years, so the life cycle for a new participant would be seven years. An insulation program may have savings for 15 years or more and would have a corresponding life cycle of 15 years.
In the example above, Jane Doe enrolled in the appliance rebate program this year. EIA would expect her information to be reported as:
- Reporting Year Incremental Savings: 200 kWh (the amount of electricity saved in the first year of replacing her water heater with a more energy-efficient technology)
- Reporting Year Incremental Costs: $300 (the rebate amount given to Jane, which is a cost to the utility.
- Incremental Life Cycle Savings: 2,000 kWh (the new water heater has an expected life of 10 years, so the assumption is a savings of 200 kWh for every year [10 years])
- Incremental Life Cycle Costs: $300 (even though the new water heater has an expected life of 10 years). The rebate was a one-time expense in the first year; the Reporting Year incremental costs will be the same as the Life Cycle costs
Peak Demand Savings for both reporting year and life cycle are in MW (not MWh). For example, if an LED light bulb lasts seven years and is expected to take 20 kW (0.020 MW) off at peak times the Reporting Year Peak Demand Savings would be 0.02 MW. Over the life cycle of seven years, we expect the same useage, and thus the value for Life Cycle Peak Demand Savings would also be 0.02 MW.
Another example is an appliance rebate (expected to last 15 years). We expect the appliance works perfectly for the first year and saves 0.03 MW (30 kW) during peak hours. As the unit gets older, it starts using more energy than it did in previous years. By the end of the 15-year life of the appliance, the average peak usage might be 0.027 MW (27 kW) each year
Any cost directly attributed to the implementation or functioning of an Energy Efficiency program can be counted as other costs. These costs can include staff compensation, computer hardware/software purchases for your program staff, office rents to house program staff if they are separate from the company site, administrative costs, marketing materials, monitoring and evaluation, and television commercials for consumer awareness.
The EIA does not provide this information, because those measures are typically put into place by each utility as part of product/plan implementation, and they can vary. The Energy Star website has reference information on many energy-efficient products.
Yes. In previous years the survey used the term Load Management, but EIA decided to use the more industry-wide term, Demand Response.
Potential peak demand savings is the highest possible load reduction that could be called down during the hour of the annual system peak. Actual peak demand savings is the load reduction that was actually achieved during this time. The potential savings will always be greater than or equal to the actual savings.
Yes. If applicable, all costs related to demand response programs should be reported. Customer Incentives such as refunds or credits should be included. Administrative and any other costs should also be reported.
EIA uses the DOE's Office of Energy Efficiency and Renewable Energy (DOE/EERE) definition for grid-interactive water heaters: "A grid interactive water heater is an electric storage water heater that is capable of being controlled remotely by a third party (usually an electricity service provider) that provides the third party the ability to control the operation of the unit by storing thermal energy during off-peak times." However, DOE/EERE has told EIA that this definition is not finalized. EIA will modify the instructions to conform with the final definition when it is available. If your company added any grid-interactive water heaters as part of your Demand Response program, enter the number that were added during the reporting year.
Report all active customers, meaning customers who receive energy and are billed accordingly, whether or not they choose to engage in options under the plan they enrolled in.
Yes. Line 1 is for the total number of customers in each sector that are enrolled in any dynamic pricing program, and lines 2-6 are to identify the types of programs these customers are enrolled in. check all that apply
Only enter the number of meters of each type that were active at the end of the reporting year. You may indicate the actual total, including inactive installed meters, in the footnotes section.
Yes. The number of non AMR/AMI meters (Line 4) refers to standard electric meters. All customers reported on Schedule 4A and/or Schedule 2C will have one of these three types of meters (AMI, AMR, or standard).
All AMR meters should be reported if they transmit data one-way to the utility, regardless of how the data are collected. Meters queried via drive-by vans and hand-held readers would be counted.
Standard meters, or Glass meters, are the old meter technology that requires the physical meter to be accessible by electric company personnel for readings.
AMR (Automated Meter Readings) meters transmit usage information one way, from the customer to the utility. Meter readings can be taken remotely using hand-held readers, drive-by vans, and network communication.
AMI (Advanced Metering Infrastructure) meters transmit data two ways, between the customer and utility. Usage data are recorded by the meter at least once hourly and is transmitted to the utility at least once daily. In addition, data may be made available to customers via the website or other means at different time intervals.
As long as the meters transmits data two ways, records the data at least hourly, and transmits it to the utility at least daily, they count as AMI. The data also must be made available to customers at reasonable intervals, or be readily accessible to customers, such as via a website.
Enter the number of AMI meters you have, and of that number, enter below how many have the HAN gateway enabled. If you have a number of HAN-enabled meters, your AMI count should be equal to or greater than that number.
HAN gateway enabled (Question 3) is a subset of access to energy usage (Question 7) because some customers can access their data online using a method other than the HAN. Note that Question 7 asks for the number of customers, while Question 3 focuses on the number of meters: some customers may have more than one meter on premises.
If you list AMI meters, you must also list the energy served through AMI. If you don't know the exact amount, provide your best estimate. However, Energy Served through AMI Meters should not be greater than total sales reported on Schedule 4A and 4C.
Yes. The number of customers with access to daily energy use through a webportal or other electronic means may be greater than or less than the number of customers on Schedule 4A and 4C. This amount is the end-year customer count that has access to energy use through a webportal or other electronic means. The customer count on Schedules 4A-D is the average of the 12 close-of-month customer counts.
With the use of two-way meter communication, utility companies are able to curtail a customer's consumption if necessary
The difference is determined by the customer contract; if an agreement is in place for the customer to use the generator to offset their own energy needs, with the capability to sell back or receive credit for any excess energy produced, then it is considered net metering (7A). If there is generation that is not net metered, or is not integrated with the customer load (and less than 1 MW capacity), t should be reported as distributed/dispersed generation (7B).
You should report ALL net-metered systems that are grid-connected no matter what year they were installed.
No. All customers with a net-metering application should be reported, whether or not they produce enough electricity to sell back to the utility.
The installed net metering capacity is the sum of capacities of all customers within the specified group. For example, if you have five residential photovoltaic customers who each have an installed capacity of 0.01 MW (10 kW), then the residential photovoltaic installed net metering capacity should be reported as 0.05 MW (50 kW). Remember to report in MW, supplying up to three decimal places. The installed capacity should be detailed in each customer's interconnection agreement. Capacities should not exceed limits set up by each stap.
No. For net metering, use the December customer count.
If a customer's net metering installation produces more electricity than they require for their own energy needs, the excess may be sold back to the utility, or a credit may be provided based on their contract. The excess electricity should be entered as MWh. If no energy is sold back, enter '0' or leave this line item blank on the survey. Only report this information if it is available.
Yes. The two generating types are counted as two customers, reported on the survey as one for each installed technology.
Other can include solar thermal electric, combined heat and power (CHP), landfill gas, biomass, geothermal electric, fuel cells, municipal solid waste, biogas, small hydroelectric, tidal energy, wave energy, and ocean thermal. Technologies should be based on the state program eligibility.
How to classify this type of installation depends on who owns and receives benefits from the generation. If the management company for the development owns the units and keeps all the credits/revenue from the generation, then it should be classified as commercial. If the residents receive the benefits (generation and/or credits) from the unit – and not the management company – then it should be classified as residential.
If you classify the installation as Residential, then list as Customers how many households the installations serves
Facilities with a generation capacity of 1 MW (1,000 kW) or greater, and are grid-connected should be reported on the EIA-860 form. Facilities with a generation capacity of less than 1 MW should be reported on the EIA-861 fop.

Edit errors can only be overridden by clicking the X indicated in the red box (shown above) and providing a detailed explanation of the reason why the error was flagged. Failing to provide a sufficient explanation for the error may result in difficulties submitting your form and possible additional questions from survey staff.
The most common mistake is entering data in the wrong units. The units of energy you should use are MW (megawatt) and MWh (megawatthour). You should convert to this unit instead of entering data using the kW (kilowatt) or kWh (kilowatthour). 1 MWh = 1,000 kWh. To convert from kW to MW, divide by 1,000. Power conversion calculators are available on the internet.
Revenue should be reported in thousands of dollars. For example, if the total revenue is $175,841.00, report it as 175.841 on the form.
Use a copy of your previous year's form to compare year-over-year data.
Your comments should explain why the data differ as explained in each error message. Many times there is a reasonable explanation for data outside the set criteria, and a thorough explanation may eliminate further questions. Saying Data are correct is not an acceptable answer. EIA will contact you for further explanation.
If this is the case, correct that data in your override comments or in footnotes to avoid further questioning and send revised prior-year’s data to the EIA-861 staff.